PublicBrain

Jul
5th

Sat

2. Come previsto dalle Condizioni Generali di Contratto, il cliente deve attenersi ai criteri di buona fede e correttezza nell’uso del piano Vodafone Facile per iPhone Special Edition; si presume un uso non conforme a buona fede se il traffico voce supera i 7.000 minuti al mese o alternativamente se il traffico SMS supera i 7.000 SMS al mese.

— Vodafone

Jul
4th

Fri

Supporting IE 6 means slower progress, less progress, and, in some places, no progress.

— Phasing out support for IE 6 across all 37signals products on August 15, 2008

Jul
3rd

Thu

Flow Interactive :: The Think blog. » UX strategy and scorecard for the TDA

Jun
28th

Sat

For every new feature you need to…

* 1. Say no.
* 2. Force the feature to prove its value.
* 3. If “no” again, end here. If “yes,” continue…
* 4. Sketch the screen(s)/ui.
* 5. Design the screen(s)/ui.
* 6. Code it.
* 7-15. Test, tweak, test, tweak, test, tweak, test, tweak…
* 16. Check to see if help text needs to be modified.
* 17. Update the product tour (if necessary).
* 18. Update the marketing copy (if necessary).
* 19. Update the terms of service (if necessary).
* 20. Check to see if any promises were broken.
* 21. Check to see if pricing structure is affected.
* 22. Launch.
* 23. Hold breath.

— Getting Real: Hidden Costs (by 37signals)

Never throw more time or money at a problem, just scale back the scope.
[…]
If you can’t fit everything in within the time and budget allotted then don’t expand the time and budget. Instead, pull back the scope. There’s always time to add stuff later — later is eternal, now is fleeting.
[…]
Our recommendation: Scope down. It’s better to make half a product than a half-assed product (more on this later).

— Getting Real: Fix Time and Budget, Flex Scope (by 37signals)

Ship less features, but quality features.
You don’t need a big bang approach with a whole new release and bunch of features. Give the users byte-size pieces that they can digest.

If there are minor bugs, ship it as soon you have the core scenarios nailed and ship the bug fixes to web gradually after that. The faster you get the user feedback the better. Ideas can sound great on paper but in practice turn out to be suboptimal. The sooner you find out about fundamental issues that are wrong with an idea, the better.

Once you iterate quickly and react on customer feedback, you will establish a customer connection. Remember the goal is to win the customer by building what they want.

— Sanaz Ahari (via Getting Real by 37signals)

Jun
27th

Fri

If a wireframe document is destined to stop and never directly become the actual design, don’t bother doing it. If the wireframe starts as a wireframe and then morphs into the actual design, go for it.

— Getting Real: Don’t Do Dead Documents (by 37signals)

via farm4.static.flickr.com

Jun
26th

Thu

It was all going so well and then I looked in IE.

— Paul Boag @ Twitter

B: Scusa, dille, sottolinea il mio ruolo attivo…
S: Va bene.
B: Perché io continuo a dirglielo, ma lei dice pensa che io le sia di ostacolo addirittura, che è una cosa folle, io non sono mai stato di ostacolo a nessuno in vita mia in nessun campo… va bene, però è pazza e, quindi…

— B & S («Quella pazza della Antonella Troise…» - Corriere della Sera)

with FriendFeed my friends become the arbitrators of good taste. Have you ever noticed how awesome the photos that snailbooty faves are? These are not photos you are going to find in Explore generally speaking. With FriendFeed, you essentially turn your friends into curators who present you with their gems that they find from Flickr every single day.

— FriendFeed, A Better Way to View Your Flickr Contact’s Photos and Favorites su Flickr - Condivisione di foto!

Jun
25th

Wed

Write from the perspective that you are NOT the only person on the planet with something important to say.

— Cre8pc on Usability & Holistic SEO How To Use Your Words Online »

User-Centered Design Process

1. Assurance of stakeholder buy-in
2. Gathering requirements (determine scope of work and typical users)
3. Persona development (based on typical users)
4. Use case development (based on Personas)
5. Usability assurance (Personas + Use case)
6. Adjust Personas + Use case, as appropriate
7. Information Architecture development
8. Wireframe (Interaction design, layout design, development)
9. Usability test (IA, Wireframe)
10. Adjust IA and / or Wireframe, as appropriate
11. Development (based on IA + Wireframe)
12. Creative (Colour swatches)
13. Wireframe + Creative (XHTML/CSS/JavaScript)
14. Usability test (Results of Wireframe + Creative)
15. Adjust Wireframe + Creative, as appropriate
16. Final sign off
17. Launch

— User-Centered Design and Usability: Its Role in a Project - Accessites.org

Jun
24th

Tue

In interaction design, we are not doing visual art. The user’s aesthetic experience lies in the interaction, the way in which the system behaves and responds over time in interplay with the user. To put it simply, when we talk about aesthetics we need to talk about look and feel, not merely about look.

— Jonas Lowgren

Jun
22nd

Sun

Nell’epoca della coda lunga siamo tutti, di volta in volta, una minoranza. L’insieme delle minoranze è la fonte della diversità, della ricchezza dell’infosistema, della cultura. E poi è un fatto pratico: con i nostri diversi ruoli sociali, le nostre diverse abitudini ed esperienze, siamo quasi sempre in una qualche forma di minoranza.

— Luca De Biase